Shipping & Delivery Policy

Effective Date: [9 january, 2026]

At Schoolzical, we provide both digital products and creative services. This Shipping & Delivery Policy explains how orders are delivered and what customers should expect after making a purchase on www.schoolzical.com.

1. Digital Products and Services

Most of our offerings are delivered digitally.

Delivery Method

• Digital products such as music, audio, video content, and licensed media are delivered via download links, email, or online access.

• Creative and media services (including music production, content creation, talent services, and event services) are delivered electronically or in person, depending on the nature of the service.

Delivery Time

• Digital content is typically delivered immediately or within 24–72 hours after payment confirmation.

• Service timelines are communicated to customers before or after purchase.

No shipping fees apply to digital products or services.

2. Physical Products (If Applicable)

From time to time, Schoolzical may sell physical products such as merchandise, promotional items, or physical media.

Shipping Locations

• We currently ship within Nigeria. International shipping may be available on request.

Processing Time

• Orders are processed within 3–5 business days after payment confirmation.

Delivery Time

• Delivery timelines depend on the customer’s location and the selected courier service.

• Estimated delivery time within Nigeria is 5–10 business days after dispatch.

3. Shipping Fees

• Shipping costs for physical products are calculated at checkout and are displayed before payment is completed.

• Delivery fees may vary based on location, package size, and courier rates.

4. Order Tracking

Where available, tracking information will be provided via email or SMS once the order has been dispatched.

5. Delays and Issues

Schoolzical is not responsible for delays caused by:

• Courier services

• Incorrect or incomplete delivery information provided by the customer

• Unforeseen circumstances such as weather, strikes, or public holidays

We will, however, make reasonable efforts to assist customers in resolving delivery issues.

6. Failed or Returned Deliveries

If a delivery fails due to incorrect address details or customer unavailability:

• The customer may be required to pay additional delivery fees for re-shipping

• Refunds will not be issued for failed deliveries once an item has been dispatched

7. Contact Information

For questions about shipping or delivery, please contact us:

Email: info@schoolzical.com
Website: www.schoolzical.com

8. Policy Updates

Schoolzical reserves the right to update this Shipping & Delivery Policy at any time. Changes will be posted on this page with an updated effective date.